Message from Jan Sandler, President of JMS

Dear Friend,

Hi, I’m the owner of JMS Enterprises, the company with the only “28 Point Quality Inspection Checklist” in the carpet cleaning industry - built for your satisfaction. It’s a checklist that has taken 37 years to perfect!

That's not bravado — it’s simple fact.

We both know that clean carpets are more than just something to look at. Whether it is your children, your grandchildren, your pets or even you and your special loved one, we all spend considerable time on our carpets — playing games, watching TV or just hanging out. The last thing we want to do is roll around in the muck, mold and germs that you, your family and, yes, even your four legged friends drag in and leave all over your carpets.

Your home is your castle. And it should feel like just that. You should feel like you can walk barefoot around the house without worrying about what is getting on or in your feet. Let alone the desire to feel safe, knowing that your children and pets who spend most of their day rolling and playing on your floors stay safe, clean, and healthy.

No One Else In The Carpet Cleaning Industry Makes These Bold Guarantees!!!

Quality Guarantee

JMS Enterprises

Everyone Else

Money back guarantee

Yes

No

Educate customers

Always

Rarely

Use wall guards

Always

Rarely

Deliver work as promised

Always

Rarely

Bait and hook sell you

Never

Always

Referral programs

Yes

No

Follow-up surveys

Yes

No

Use sub-contractors

Never

Sometimes

Bonded

Always

Sometimes

Background checks on all employees

Always

Sometimes

Give you free booties

Always

Seldom

Give you free bottle of “Spot Out”

Always

Charge You

Give you “Carpet Cleaning for Dummies”

Always

Never

Owner is accessible

Always

Never

Owner has 37 years experience

Yes

No

Owner personally trains all crews

Always

Never

Employees held accountable

Always

Never

28-Point Quality Inspection Checklist

Always

Never

Use non-toxic, “green” cleaning agents

Always

Sometimes

Use non-allergenic cleaning agents

Always

Sometimes

Use pet safe cleaning agents

Always

Rarely

Yes, the guarantees I offer are real, straight-forward and have been honored for 37 years — we’ve served over 15,000 Tri-State customers. Many stay with us for life, coming back year after year. In fact, nearly 80% of our new business comes from referrals from our existing customer. Why? Because on top of our very courteous and reliable service by the most qualified technicians using the most reliable service system in my industry, my company flat-out delivers on its guaranteed promises of your complete satisfaction.

Frankly, there is no way that I could stay in business and make these offers if I wasn’t able to back them up. And I do. I’ve been in business for 37 years, cleaning more carpets than any other technician, using more types of cleaning agents with more types of machines than any other cleaner in the Tri-State area. And I have perfected my skills and turned them into a system that delivers results every time we come to your home. So take note, there is no fine print here. I simply guarantee your complete and unquestioned satisfaction or you will get your money back.

Signed,
Jan Sandler
Owner,
JMS Enterprises