Oriental & Other Fine Rug Cleaning & Repair

Oriental Rugs Cleaning Services

JMS Enterprise’s in-plant cleaning facility restores your beautiful Orientals back to its original beauty. We specialize in stain removal, repairs, and restoration of all Orientals and other fine area rugs.

Our Cleaning Process

  • In-plant cleaning
  • Mothproofing
  • Topical treatments (protectors and deodorizers)
  • Padding
  • Products
  • Pet Odor Removal
  • Spot Dyeing of Bleach Spots
  • Pick-up and Delivery Available

Our equipment uses ozone and water in combination with gentle cleaners. This process provides a very thorough cleaning for your fine textiles and rugs. Our process leaves your rug clean, soft, and ready for years of enjoyment.

How We Clean:

Fine Rugs Repairing Services

Step 1: We pre-inspect your rug for any damage. At this point we also take a photo of the rug for documentation. If we find any problems, we will contact you to discuss solutions.

Step 2: We vacuum front and back to remove loose soil and grit. Our brushes rotate counter clockwise to gently massage all sides

Step 3: The rug is then tested for fugitive dye bleed. This process can take up to 24 hours, with each color being tested. If dye bleed does occur, we will contact you for alternate cleaning methods

Step 4: We hand clean the rug, front and back, using a soft horsehair brush and our specially formulated shampoos.

Step 5: Our exclusive rinse process puts essential oils back into the rug to keep it soft and supple.

Step 6: The rug is next inspected by quality control. At this point, any topical treatments such as protectors or mothproofing are applied.

Step 7: We groom the nap of the rug and place it in our temperature-controlled drying chamber. Special dehumidifiers and air movers are used to dry the rug quickly and efficiently.

Step 8: The fringe is then groomed, cleaned, and brightened using a specially formulated fringe cleaner.

Step 9: The rug is then sent to final inspection, rolled, wrapped, and delivered back to you. The turnaround time is usually 2 weeks.

SIDE REPAIR
Just like fringe tassels hold the knots in place from the ends, the side cords hold the knots in place from the sides. This cording holds the rows in place, and is usually wrapped in wool, cotton, goat hair, or silk. The over-wrapping is usually done in a color that blends well with the overall look of the rug. Sometimes multiple rugs are woven on the same large loom for higher production numbers. When this is done, in order to separate the rugs, the shared wefts need to be cut. This means that these wefts are not wrapped securely around a side cord. These are the frayed or cut ends that typically will get caught in your vacuum cleaner and cause damage to your rug as well as your equipment. Securing these frayed or cut ends is necessary to stop further damage to your carpet.

Repair Process:

PRE-INSPECTION
Rugs that come to us for repair are thoroughly inspected to identify the damage, the cause of that damage, and the various options available to correct or minimize that damage. Our knowledge regarding these textiles allows us to give you the information necessary in making the right rug care decisions.

FRINGE & END REPAIR
Most rugs have white cotton fringe tassels, and others have wool or silk tassels (depending on where and when they were woven). Each individual tassel that you grab in your hand runs through the middle of the rug all the way to the other end, emerging as another individual tassel on the opposite end.

FRINGE REPLACEMENT
The fringe is the first thing to go on a rug. Foot traffic and vacuum cleaners cause damage and they both contribute to tearing, fraying, and an eventual wearing down of the tassels. Fringe replacement is the most common repair that we see.

PAKISTANI PERFORATIONS
Contemporary rugs from Pakistan are known for not being secured to the side cords and you can literally pull hard on the side and pull it off. This can also easily happen with a shoe heel, or a vacuum cleaner, or a pet chewing. It will pull off almost as if the side is perforated. This weaving characteristic is not just a Pakistani characteristic — you find it also in several India and Persian pieces as well. The fear is that you’ll pull the side loose and will begin losing knots. However, this can be fixed by either adding additional securing stitches to the existing side cord, or by removing the original cord and replacing it with a new one that is properly anchored to the body of the rug. Flip over the sides of you rugs and inspect them to see if there are any loose areas along the sides. If you catch the problem early, it is a very inexpensive repair.