Please share your own experience with us by submitting a testimonial.
My rug looks spectacular!
Having moved back into the Philadelphia area after living out of state for over 25 years, we needed to find someone who could clean our 50 year old Karistan wool oriental rug. It had been my mother’s and was her treasure. After contacting another company I found I was not comfortable with the idea of sending my rug with them. I called a local carpet store that I had done business with and they recommended Jan and JMS Enterprises. What a difference in the way I was treated and the information I was given. The pricing was right, scheduling was so easy with Dina and the techs who picked up, cleaned and returned my carpet were just awesome!!! They were so professional in the way they moved the furniture off of the carpet, answered my questions and just overall were great. I did need a fringe repair also and Jan facilitated that with ease. Whatever questions I had were answered with kindness and sometimes humor. Jan even called me to tell me about the repair I needed and at first all he could say was how much he loved my rug and told me about the qualities this 50 year old rug still retained. I would highly recommend Jan and his JMS team. They are professionals of the highest quality and always take the customer and their concerns very seriously. Thank you so much Jan and your entire team!!!
North Wales, Pennsylvania
Submitted May 19th, 2017
Excellent Job, Great Price
Showed up on time, surveyed the areas to be cleaned,asked if i had any special concerns,moved furniture added protection under furniture legs,carpets look great and clean, second time we used them,i told tech i will never do carpets again,Excellent job,great price.Thank you
Submitted October 3rd, 2016
After JMS cleaned my carpets they look as good as the day they were installed! Great service to boot!!
Willow Grove, Pennsylvania
Submitted November 13th, 2014
This is the first time I hired JMS for my carpet cleaning. I could not have asked for a better, more professional job than they provided. Rich, the technician, was very polite and professional and gave me tips on how to better clean and care for my carpets. After years of tracked-in dirt and pet/toddler-training stains, my carpets are unbelievably clean! They are reasonable, they take their time with their work, and they are very meticulous about placing guards under furniture pieces while the carpet is being cleaned and when it is drying. They left a bottle of their own carpet cleaner that is more effective and less-messy than the major brands. I mean, my carpets look just as clean as the day I moved into my house 15 years ago! I will be contacting them again soon to do the upstairs carpets and the stairs. I very highly recommend JMS for your carpet cleaning needs.
Submitted September 13th, 2014
Professionalism and Results!
I made the mistake of hiring another carpet cleaner when we were preparing our house to put on the market because the other company had a Groupon deal. The day after the company cleaned our carpets, brown stains showed up everywhere! I called the owner repeatedly and was given promises that he’d fix it soon, but with daily house showings, I couldn’t wait. After 2 weeks, I finally caved and decided to have another cleaning company fix the carpets. I called JMS and the operator was very understanding and asked a lot of questions to make sure she could prepare the technician. They were able to fit me in the next day. That morning, I got a phone call from the owner himself stating that he heard about my issue and was going to come take care of it himself! He was friendly, professional and had evident knowledge of the science of carpet cleaning, explaining that the previous cleaner disrupted the PH levels of the carpet. He used a spray he created himself and the stains magically disappeared within seconds. And on top of that, he didn’t charge me! We are so appreciative of the service, professionalism and RESULTS! We will never use another carpet cleaner! If you want to your carpets cleaned right by the company you can trust, use JMS! You will not regret it!
Submitted June 13th, 2014
Master Fiber Care Specialist
We have had JMS do work for our staff as well as clients – both carpets and upholstery. They have advanced training to do just about any surface in your home or office – carpet, leather, oriental rugs, air ducts, marble – you name it. JMS offers a money back guarantee and provides clear guidance on what to expect from their services – IE: what stains might not come out, how to treat carpet after cleaned / when & how to walk on damp carpeting. Whatever you do hire a “Master Fiber Care Specialist” and not just any carpet cleaner as those who don’t know what they don’t know can outright damage your rugs and not be honorable about rectifying the situation. I’ve seen it happen.
Submitted April 13th, 2014
Donovan and Jason arrived on time. When Donovan started his work, he was getting the correct suction from the dryer vent. He then began researching the problem and found that the vent line had become disconnected and that lint had been depositing in our basement drop ceiling! Lint was more than an inch thick in some areas, and what a fire hazard! Donovan reconnected and secured the line, helped us clean up the mess, and explained any concerns he’d recommend we take care of. This young man was our hero for catching what could have been a very dangerous situation. JMS Enterprises is very lucky to have this professional!
Submitted February 13th, 2014
Their work was better than any other carpet cleaner I have ever used. And they were very professional. I have already recommended them to 3 of my friends!
Submitted November 24th, 2013