Amazing! Great job! Came immediately when my basement flooded – even Christmas night to save my carpets!
– Randi Zeitzer, customer for 5 years
Our Four Phase Guarantee!
(a guarantee unheard of in the carpet cleaning industry)
100% No Risk Guarantee
Most thorough carpet or upholstery cleaning ever, or it’s free!
Every job we do comes with our iron-clad, risk free guarantee If you are not happy with our work, we’ll re-clean the area for free. We feel that nothing is more important than your complete and total satisfaction. JMS Enterprises’ goals are simple and straight forward.
- Phase One
100% money back guarantee if you are not completely satisfied. To ensure you are completely satisfied with the service that you are receiving when you hire JMS Enterprises to clean your carpet, our technicians will walk through our 28 Point Quality Inspection Checklist with you. If you are unhappy with any phase of the work, the technician will correct the problem or we will return 100% of your payment.
- Phase Two
On time or we pay you! We understand how important your time is. If our technician doesn’t show up within the hour and a half window that we promised he would, we will give you $1 off your bill for every minute he is late (up to 30 minutes).
- Phase Three
Guaranteed clean carpets for 60 days or we’ll clean them again for free.
- Phase Four
Home sale guarantee. If you sell your home within six months of having your carpets cleaned, we will clean the same carpets again as a gift to your buyers. How’s that for a sales concession? Tell them you’ll throw in a carpet cleaning and they’ll never know the difference.
Commitment To Our Clients – 24 hour emergency service.
Highest Value Delivered – To provide the most effective manufacturer recommended cleaning methods to our valued clients.
Absolute Best Quality Service – Our IICRC trained, uniformed employees will deliver out services on time in easliy identifiable JMS Enterprises Carpet and Upholstery Cleaning vehicles.
Satisfaction – The job is not complete until you are satisfied. No ifs, ands, or buts.
At JMS Enterprises we commit to:
- Integrity – without integrity nothing works
- Excellence in everything we do
- Customer Service – when on the project, our focus is the job at hand – making it right in every way
- Respect our customers and respect each other within the JMS Enterprises’ family and team.
- Building raving fans and cheerleaders – going that extra mile to take customers from being satisfied with service to having them believe that they have truly gained from hiring JMS.
- Building a fun work environment, where everyone feels like family
- Professional appearance
- Building relationships
- To the concept that “We require nothing less than perfection so that our clients can expect nothing but excellence.”